:root {
  --bg: #f3f6fb;
  --surface: #ffffff;
  --surface-2: #f8fafc;
  --border: #e2e8f0;
  --border-strong: #cbd5e1;
  --text: #0f172a;
  --text-2: #334155;
  --muted: #64748b;
  --primary: #2563eb;
  --primary-dark: #1d4ed8;
  --primary-soft: #dbeafe;
  --teal: #0f766e;
  --success: #15803d;
  --success-soft: #dcfce7;
  --warning: #b45309;
  --warning-soft: #fef3c7;
  --danger: #dc2626;
  --danger-soft: #fee2e2;
  --shadow: 0 18px 50px rgba(15, 23, 42, 0.08);
  --radius: 16px;
  --radius-sm: 10px;
}

* { box-sizing: border-box; }
html, body { height: 100%; }
body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: 14px;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; }
button, input, select, textarea { font: inherit; color: inherit; }
[hidden] { display: none !important; }

/* ── 登录页 ─────────────────────────────────────────────── */
.login-page {
  min-height: 100vh;
  display: grid;
  place-items: center;
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(1200px 600px at 10% -10%, #dbeafe 0%, transparent 55%),
    radial-gradient(900px 600px at 100% 100%, #ccfbf1 0%, transparent 50%),
    #f3f6fb;
}
.login-glow {
  position: absolute;
  width: 720px;
  height: 720px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(37, 99, 235, .16), transparent 65%);
  top: -340px;
  right: -180px;
  pointer-events: none;
}
.login-shell {
  position: relative;
  width: min(1040px, calc(100vw - 40px));
  display: grid;
  grid-template-columns: 1.1fr .9fr;
  background: var(--surface);
  border-radius: 28px;
  box-shadow: var(--shadow);
  overflow: hidden;
  z-index: 1;
}
.login-brand {
  padding: 52px 54px;
  color: #eaf2ff;
  background:
    radial-gradient(600px 300px at 0% 0%, rgba(56, 189, 248, .28), transparent 60%),
    linear-gradient(145deg, #0b1c3d 0%, #12306b 55%, #0f4c81 100%);
  display: flex;
  flex-direction: column;
}
.brand-mark {
  width: 56px;
  height: 56px;
  border-radius: 16px;
  display: grid;
  place-items: center;
  font-size: 26px;
  font-weight: 800;
  color: #082f49;
  background: linear-gradient(140deg, #e0f2fe, #7dd3fc);
  box-shadow: 0 12px 30px rgba(56, 189, 248, .25);
}
.login-brand h1 { font-size: 34px; margin: 26px 0 8px; letter-spacing: .02em; }
.brand-sub { margin: 0; color: #9db4d8; font-size: 14px; }
.brand-points { margin-top: 40px; display: grid; gap: 16px; }
.brand-points div { display: flex; align-items: center; gap: 14px; color: #c7d8f2; font-size: 14px; }
.brand-points span {
  width: 32px; height: 32px; flex: none;
  display: grid; place-items: center;
  border-radius: 10px;
  background: rgba(255, 255, 255, .08);
  border: 1px solid rgba(255, 255, 255, .12);
  color: #7dd3fc; font-size: 11px; font-weight: 700;
}
.brand-foot { margin-top: auto; padding-top: 40px; color: #7f97bd; font-size: 12px; }
.login-card { padding: 56px 54px; display: flex; flex-direction: column; justify-content: center; }
.login-head h2 { margin: 0 0 8px; font-size: 26px; }
.login-head p { margin: 0 0 30px; color: var(--muted); font-size: 13px; }
.field { display: block; margin-bottom: 18px; }
.field span { display: block; margin-bottom: 8px; font-size: 13px; color: var(--text-2); font-weight: 600; }
.field input, .field select, .field textarea, .input {
  width: 100%;
  padding: 12px 14px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  outline: none;
  transition: border-color .15s, box-shadow .15s, background .15s;
}
.field input:focus, .field select:focus, .field textarea:focus, .input:focus {
  border-color: #93c5fd;
  background: #fff;
  box-shadow: 0 0 0 4px rgba(37, 99, 235, .12);
}
.form-error { min-height: 20px; color: var(--danger); font-size: 12px; margin: 4px 0 12px; }
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  padding: 10px 16px; border: 1px solid transparent; border-radius: 10px;
  background: var(--surface-2); color: var(--text-2); cursor: pointer;
  font-weight: 600; line-height: 1.2; transition: .15s;
  white-space: nowrap;
}
.btn:hover { background: #eef2f7; }
.btn:disabled { opacity: .55; cursor: not-allowed; }
.btn-primary { background: linear-gradient(135deg, #2563eb, #1d4ed8); color: #fff; box-shadow: 0 8px 20px rgba(37, 99, 235, .25); }
.btn-primary:hover { background: linear-gradient(135deg, #1d4ed8, #1e40af); }
.btn-ghost { background: #fff; border-color: var(--border); }
.btn-ghost:hover { border-color: var(--border-strong); background: #f8fafc; }
.btn-danger { background: var(--danger-soft); color: var(--danger); }
.btn-danger:hover { background: #fecaca; }
.btn-success { background: var(--success-soft); color: var(--success); }
.btn-sm { padding: 7px 10px; font-size: 12px; border-radius: 8px; }
.btn-block { width: 100%; padding: 12px; }
.login-links { margin-top: 22px; display: flex; justify-content: space-between; font-size: 12px; }
.demo-hint {
  margin-top: 18px; padding: 12px 14px; border-radius: 10px;
  background: var(--primary-soft); color: #1e40af; font-size: 12px;
  display: grid; gap: 4px;
}
.demo-hint strong { font-size: 12px; }

/* ── 控制台布局 ─────────────────────────────────────────── */
.app-shell { min-height: 100vh; display: grid; grid-template-columns: 236px 1fr; }
.sidebar {
  background: #0b1c3d;
  color: #c7d8f2;
  padding: 22px 16px;
  display: flex; flex-direction: column; gap: 26px;
  position: sticky; top: 0; height: 100vh; overflow: auto;
}
.sidebar-brand { display: flex; align-items: center; gap: 12px; padding: 0 8px; }
.sidebar-brand .mark {
  width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center;
  background: linear-gradient(140deg, #e0f2fe, #7dd3fc); color: #082f49; font-weight: 800; font-size: 19px;
}
.sidebar-brand h1 { margin: 0; font-size: 15px; color: #f1f6ff; }
.sidebar-brand p { margin: 3px 0 0; font-size: 11px; color: #7f97bd; }
.nav { display: grid; gap: 4px; }
.nav button {
  display: flex; align-items: center; gap: 10px;
  padding: 11px 12px; border: 0; border-radius: 10px;
  background: transparent; color: #a9bedd; text-align: left; cursor: pointer;
  font-size: 13px; font-weight: 600; transition: .15s;
}
.nav button:hover { background: rgba(255,255,255,.06); color: #eaf2ff; }
.nav button.active { background: rgba(56, 189, 248, .14); color: #e0f2fe; box-shadow: inset 3px 0 0 #38bdf8; }
.nav .nav-icon { width: 18px; height: 18px; display: grid; place-items: center; font-size: 14px; opacity: .9; }
.sidebar-foot { margin-top: auto; display: grid; gap: 10px; padding: 0 8px; font-size: 11px; color: #7f97bd; }
.sidebar-user { display: flex; align-items: center; gap: 10px; padding: 10px; border-radius: 12px; background: rgba(255,255,255,.06); }
.sidebar-user .avatar { width: 32px; height: 32px; border-radius: 50%; display: grid; place-items: center; background: #1e40af; color: #dbeafe; font-weight: 700; font-size: 12px; }
.sidebar-user .name { color: #f1f6ff; font-size: 12px; font-weight: 700; }
.sidebar-user .role { color: #8fa9cf; font-size: 10px; }
.sidebar-link { background: transparent; border: 0; color: #8fa9cf; cursor: pointer; text-align: left; padding: 4px 0; }
.sidebar-link:hover { color: #dbeafe; }

.main { min-width: 0; padding: 26px 30px 50px; }
.topbar { display: flex; align-items: flex-end; justify-content: space-between; gap: 18px; margin-bottom: 22px; flex-wrap: wrap; }
.topbar h2 { margin: 0 0 6px; font-size: 24px; letter-spacing: -.01em; }
.topbar p { margin: 0; color: var(--muted); font-size: 13px; }
.topbar-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.server-pill {
  display: inline-flex; align-items: center; gap: 6px; padding: 7px 12px; border-radius: 999px;
  background: #fff; border: 1px solid var(--border); color: var(--muted); font-size: 12px;
}
.dot { width: 8px; height: 8px; border-radius: 50%; background: var(--success); box-shadow: 0 0 0 4px rgba(21,128,61,.12); }
.dot.warn { background: var(--warning); box-shadow: 0 0 0 4px rgba(180,83,9,.12); }
.dot.bad { background: var(--danger); box-shadow: 0 0 0 4px rgba(220,38,38,.12); }

/* ── 通用组件 ───────────────────────────────────────────── */
.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: 0 8px 28px rgba(15,23,42,.04); }
.card-pad { padding: 20px; }
.card-head { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 18px 20px; border-bottom: 1px solid var(--border); flex-wrap: wrap; }
.card-head h3 { margin: 0; font-size: 15px; }
.card-head p { margin: 4px 0 0; color: var(--muted); font-size: 12px; }
.card-body { padding: 20px; }
.grid { display: grid; gap: 16px; }
.grid-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.stat { padding: 18px 20px; }
.stat .label { color: var(--muted); font-size: 12px; }
.stat .value { font-size: 30px; font-weight: 800; margin-top: 8px; letter-spacing: -.02em; }
.stat .hint { color: var(--muted); font-size: 11px; margin-top: 6px; }
.stat.blue .value { color: var(--primary); }
.stat.teal .value { color: var(--teal); }
.stat.amber .value { color: var(--warning); }
.stat.red .value { color: var(--danger); }
.section { display: grid; gap: 18px; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.mono { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; }
.flex { display: flex; align-items: center; gap: 10px; }
.flex-between { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; }
.wrap { flex-wrap: wrap; }
.gap-6 { gap: 6px; }
.gap-12 { gap: 12px; }
.mt-12 { margin-top: 12px; }
.mt-18 { margin-top: 18px; }
.hr { height: 1px; background: var(--border); margin: 16px 0; border: 0; }
.empty { padding: 44px 20px; text-align: center; color: var(--muted); font-size: 13px; }
.empty strong { display: block; color: var(--text-2); font-size: 15px; margin-bottom: 6px; }
.loading { padding: 30px; text-align: center; color: var(--muted); font-size: 13px; }

.badge {
  display: inline-flex; align-items: center; gap: 5px; padding: 4px 9px; border-radius: 999px;
  font-size: 11px; font-weight: 700; background: var(--surface-2); color: var(--text-2); border: 1px solid var(--border);
  white-space: nowrap;
}
.badge.meituan { background: #fff7ed; color: #b45309; border-color: #fed7aa; }
.badge.jingdong { background: #fef2f2; color: #b91c1c; border-color: #fecaca; }
.badge.eleme { background: #eff6ff; color: #1d4ed8; border-color: #bfdbfe; }
.badge.new { background: #eff6ff; color: #1d4ed8; border-color: #bfdbfe; }
.badge.followup { background: #fffbeb; color: #b45309; border-color: #fde68a; }
.badge.closed { background: #f1f5f9; color: #64748b; border-color: #e2e8f0; }
.badge.due { background: var(--danger-soft); color: var(--danger); border-color: #fecaca; }
.badge.success { background: var(--success-soft); color: var(--success); border-color: #bbf7d0; }

.seg { display: inline-flex; padding: 4px; background: #eef2f7; border-radius: 10px; gap: 2px; }
.seg button { border: 0; background: transparent; padding: 7px 12px; border-radius: 8px; cursor: pointer; font-size: 12px; font-weight: 600; color: var(--muted); }
.seg button.active { background: #fff; color: var(--text); box-shadow: 0 2px 8px rgba(15,23,42,.08); }
.chip-row { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.chip {
  display: inline-flex; align-items: center; gap: 6px; padding: 7px 11px; border-radius: 999px;
  border: 1px solid var(--border); background: #fff; color: var(--text-2); cursor: pointer; font-size: 12px;
  user-select: none;
}
.chip.active { border-color: #93c5fd; background: var(--primary-soft); color: #1d4ed8; }
.chip .count { font-weight: 800; }
.chip.dim { opacity: .45; }
.chip .eye { font-size: 10px; color: var(--muted); }

.toolbar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.toolbar .input, .toolbar select { width: auto; min-width: 150px; padding: 9px 12px; }
.toolbar .grow { flex: 1; min-width: 220px; }
.input-sm { padding: 8px 10px; font-size: 12px; border-radius: 8px; border: 1px solid var(--border); background: #fff; }

table { width: 100%; border-collapse: collapse; }
th, td { padding: 12px 14px; text-align: left; border-bottom: 1px solid var(--border); vertical-align: middle; }
th { font-size: 11px; color: var(--muted); font-weight: 700; text-transform: uppercase; letter-spacing: .04em; background: var(--surface-2); white-space: nowrap; }
tr:last-child td { border-bottom: 0; }
tbody tr:hover td { background: #fbfcfe; }
.table-wrap { overflow: auto; border-radius: 0 0 var(--radius) var(--radius); }
.table-actions { display: flex; gap: 6px; flex-wrap: wrap; }
.check { width: 16px; height: 16px; accent-color: var(--primary); cursor: pointer; }

.review-list { display: grid; gap: 12px; }
.review-card { padding: 16px 18px; border: 1px solid var(--border); border-radius: 14px; background: #fff; display: grid; gap: 10px; }
.review-card:hover { border-color: #c7d2fe; box-shadow: 0 10px 26px rgba(37,99,235,.06); }
.review-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.review-store { font-weight: 800; font-size: 14px; }
.review-meta { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; color: var(--muted); font-size: 11px; }
.review-content { color: var(--text-2); font-size: 13px; line-height: 1.7; display: -webkit-box; -webkit-line-clamp: 3; -webkit-box-orient: vertical; overflow: hidden; }
.review-content.expanded { display: block; }
.review-foot { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; padding-top: 6px; border-top: 1px dashed var(--border); }
.phone-text { font-family: ui-monospace, Menlo, Consolas, monospace; color: var(--text-2); font-size: 12px; }
.countdown { font-family: ui-monospace, Menlo, Consolas, monospace; font-weight: 800; color: var(--warning); }
.countdown.due { color: var(--danger); }
.followup-card { display: grid; gap: 10px; padding: 16px 18px; border: 1px solid var(--border); border-radius: 14px; background: #fff; }
.followup-card.due { border-color: #fecaca; background: linear-gradient(180deg, #fff, #fff5f5); }

.pagination { display: flex; align-items: center; justify-content: flex-end; gap: 8px; padding: 14px 20px; border-top: 1px solid var(--border); color: var(--muted); font-size: 12px; }
.modal-backdrop { position: fixed; inset: 0; background: rgba(15,23,42,.45); backdrop-filter: blur(3px); display: grid; place-items: center; padding: 20px; z-index: 50; }
.modal { width: min(760px, 100%); max-height: calc(100vh - 40px); overflow: auto; background: #fff; border-radius: 20px; box-shadow: 0 30px 80px rgba(15,23,42,.3); }
.modal-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; padding: 22px 24px 0; }
.modal-head h3 { margin: 0 0 4px; font-size: 18px; }
.modal-head p { margin: 0; color: var(--muted); font-size: 12px; }
.modal-body { padding: 20px 24px 24px; display: grid; gap: 16px; }
.modal-close { border: 0; background: var(--surface-2); width: 34px; height: 34px; border-radius: 10px; cursor: pointer; font-size: 18px; color: var(--muted); }
.modal-close:hover { background: #eef2f7; }
.kv { display: grid; grid-template-columns: 90px 1fr; gap: 8px 14px; font-size: 13px; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; color: var(--text-2); word-break: break-all; }
.quote { padding: 14px 16px; background: var(--surface-2); border: 1px solid var(--border); border-radius: 12px; color: var(--text-2); line-height: 1.75; font-size: 13px; white-space: pre-wrap; }
.tag-grid { display: flex; flex-wrap: wrap; gap: 8px; }
.tag-grid .chip { font-weight: 600; }
.toast {
  position: fixed; left: 50%; bottom: 28px; transform: translateX(-50%);
  background: #0f172a; color: #fff; padding: 11px 18px; border-radius: 999px;
  font-size: 13px; box-shadow: 0 12px 30px rgba(15,23,42,.25); z-index: 80;
  opacity: 0; pointer-events: none; transition: .2s;
}
.toast.show { opacity: 1; transform: translateX(-50%) translateY(-4px); }
.toast.error { background: var(--danger); }

@media (max-width: 1100px) {
  .grid-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .login-shell { grid-template-columns: 1fr; }
  .login-brand { display: none; }
  .login-card { padding: 40px 32px; }
}
@media (max-width: 900px) {
  .app-shell { grid-template-columns: 1fr; }
  .sidebar { position: static; height: auto; padding: 14px 14px 10px; gap: 14px; }
  .sidebar-brand { padding: 0 4px; }
  .nav { display: flex; overflow-x: auto; gap: 6px; padding-bottom: 4px; }
  .nav button { white-space: nowrap; padding: 9px 12px; }
  .nav .nav-icon { display: none; }
  .sidebar-foot { display: none; }
  .main { padding: 18px 16px 40px; }
  .grid-3, .grid-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .topbar h2 { font-size: 20px; }
}
@media (max-width: 600px) {
  .grid-3, .grid-2, .grid-4 { grid-template-columns: 1fr; }
  .login-shell { width: calc(100vw - 24px); border-radius: 20px; }
  .login-card { padding: 30px 22px; }
  .card-head, .card-body { padding: 16px; }
  .stat { padding: 16px; }
  .stat .value { font-size: 26px; }
  .kv { grid-template-columns: 76px 1fr; }
}